SSCS is pleased to bring you a detailed look at Digital Dispatch! Below you will find screenshots of each of the main screens that make up the program, with a brief description of each. Click on any image to enter an interactive screen, complete with detailed information about each aspect of Digital Dispatch. Many of these screens have additional clickable items, including screenshots of sample reports generated by Digital Dispatch.

The Call Taking tab for Digital Dispatch. By typing basic information you can track and dispatch the call to alphanumeric cell phones, one- or two-way pagers, or mobile data terminals (MTD’s) and complete the billing; place the vehicle in storage and complete the towing and storage billing; and interface this information to our Computerized Daily Book program for accounts receivables, accounts payables, and complete balanced daily books including an Income and Expense Statement.

This is the Dispatching tab. There are three windows open at all times for the dispatcher to monitor the status of the calls. Not Dispatched calls are waiting to be dispatched (10-8). Dispatched calls are waiting for confirmation that the driver is in service (10-97). The 10-97 window displays the calls that are in-service and waiting to be completed. Calls cascade from one window to the next based on activity of the operator. When the call is complete, it drops off the Dispatch tab and becomes a permanent part of the call records.

This is the Messaging tab. From this tab you may send message to the drivers that are not calls. Two-way messaging devices such as two-way pagers and MTD's may have their messages logged in the Recieve box.

The Storage tab is partially populated by the operator by clicking the Store button on the Call Taking tab. Additional information can be added as needed.

This is the Reports tab. From this tab you may print out reports regarding the activity of your business. There are reports regarding the number of calls run, calls billed (charged), the vehicles stored, and driver performance.

This is the Maintenance tab. From this tab you may set up or maintain your list of drivers and trucks, GPS information, reconciliation of club calls, restrictions in the program and even post the calls and storage as sales to the Computerized Daily Book.

This is the Scheduling tab. From this tab you may set up, maintain, and print out your driver schedules and even calculate driver on-call hours.