Digital Dispatch Version History

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Work Orders/Mitchell 1

System Administration

Version 1.4.5 - 4/16/2008

Users can now easily add fuel service charges to a call from the "Call Taking" tab. This is a two-step process:
- In CDBWin, set up the fuel service charge in CDBWin (on the Setup menu, click Service).
- In Digital Dispatch, on the "Call Taking Tab," click Service Totals, select the fuel service charge from the Service charge ID combo box, select the services to apply the service charge to and click Add Selected Service Charges.
Comments now can be added to posted calls in both the "Call Taking" tab and the "Storage" tab, regardless of user restrictions. This allows for consistent recording of follow-up activity. Restricted users can add only, not edit.
Call Type is now available as a reference in the "Call Taking" tab. Enter Call Types through the "Setup" tab (on the "Setup" tab, click Call Taking Setup > Call Types). To apply one to a call, select it from the Call Type, combo box in the "Call Taking" tab.
The Call Info report now includes discounts applied on service items. On the "Call Taking" tab, click Print > Call Info.
The call Invoice now includes discounts applied on service items. On the "Call Taking" tab, click Print > Invoice.
To allow for more precise billing, decimal values entered into the Actual Distance and Contract Distance boxes now flow down to the Service Profile service quantities. Decimals are rounded to one place (2.375 is rounded to 2.4, for example).
When cancelling a call from the "Call Taking" tab, the 10-98 timestamp sets to the current time. On the "Call Taking" tab, while displaying an active call, click Cancel.
On the Map (Globe) menu, available from both the "Call Taking" and "Dispatch" tab, the menu selection Directions from Shop to Location has been added. To use this feature, the shop�s GPS coordinates must first be added through Dispatch Setup (on the "Setup" tab, click Dispatch Setup > Options > the "GPS" tab > type Shop latitude and Shop longitude).
Added a PO # box to the 10-98 window. On the "Dispatch" tab, click 10-98.
Added an option to Print reports (Call Info and Invoice) from the 10-98 window, making it convenient to print while clearing a call. On the "Dispatch" tab, click 10-98.
Digital Dispatch no longer removes the RAP call flag when the call record contains an invalid VIN. On the "Dispatch" tab, click 10-98.
Added a PO # box to the "Storage" tab that can be used to search on storage and/or call records.
If a Lien Fee has been applied to a storage record, its description now displays next to the Lien Fee dollar figure on the storage invoice. On the "Storage" tab, click Preview Invoice or Print Invoice.
The Storage Invoice now includes the sales tax from the original call in the Sales Tax total. On the "Storage" tab, click Preview Invoice or Print Invoice.
Non-zero $ Collected amounts are now sent to the D/2000 when the call is cleared. On the "Dispatch" tab, click 10-98.
On the "Reports" tab, the Starting Date and Ending Date boxes now accept the typed time of day in hh:mm:ss format in addition to date, allowing reports to be narrowed to a time frame within a day.
Added a Historical Inventory filter for the Lot Inventory report. When selected it shows all vehicles for the selected date range, not just those currently on the lot. When this filter is activated, current totals cannot be viewed and a Date Out column is added to the report. On the "Reports" tab, click Lot Inventory.
Added a Call Receipt # to the Lot Inventory report for users with accounts that require it as a reference. On the "Reports" menu, click Lot Inventory.
RAP calls can now be filtered out of the Elapsed Times and Time Taken reports by clearing the Include RAP Calls check box. This enhances report performance. On the "Reports" tab, click Elapsed Times or Time Taken.
The Default Clearing Code entered through the "Setup" tab is now placed on new calls when they are first entered into Digital Dispatch. Previously this did not happen until the 10-98 window was displayed for the first time. On the "Setup" tab, click Dispatch Setup > Options.
Three new pieces of information can be transferred to the driver's text messaging device: PTA (Promised Time of Arrival), BillToIDBusinessName and VINum (VIN). On the "Setup" tab, click Messages Setup > Options > the "Send Call Info" tab.
A text box for Time zone hours adjust has been added to the Messages Setup window for Teletrac. This allows SSCS to update calls for customers running on GMT-based servers. The number of hours typed here, plus or minus, will be added or subtracted to incoming timestamps from the Teletrac eClient interface. On the "Setup" tab, click Messages Setup > Options > the "Teletrac GPS" tab.
Send Service Money Amounts to D/2000 and Send Service Money Extended Amounts check boxes are now available in D/2000 Message Setup. Clearing these check boxes prevent the dollar and extended dollar amounts of mapped services from being transferred, which is required by some clubs. The service and the quantity will still be transferred. On the "Setup" tab, click Messages Setup > Options > the "D/2000" tab.
The Import function of the Club Tag Reconciliation window now handles the new eStations Final CPMS Statement HTML format. On the "Setup" tab, click Club Tag Reconciliation > Import.
Service Profiles can now be adjusted on the Club Tag Reconciliation window, allowing additional flexibility for the reconciliation process. On the "Setup" tab, click Club Tag Reconciliation.
Contract Distance can now be adjusted on the Club Tag Reconciliation window, allowing additional flexibility for the reconciliation process. On the "Setup" tab, click Club Tag Reconciliation.
The PO # field for non-club calls now transfers over to CDBWin when the call is posted, making the closing process easier to administrate. On the "Setup" tab, click Post to CDB.
The Post Up to Date box in Post to CDB now defaults to the last date typed. This helps prevent the premature posting of today�s or other in-progress calls because it requires the user to make an entry first. On the "Setup" tab, click Post to CDB.

Version 1.4.3 - 6/1/2007

New Service Profiles feature allows the user to set up groups of services and, when applicable, the distance breakpoints that affect billing rates for the tow call types grouped under that service. This reduces the number of tow service lines to have to be manually typed into the billing information part of the "Call Taking" tab; simply select a service profile and all appropriate service descriptions and attached charges populate. On the "Setup" tab, click Call Taking Setup > Service Profiles.
New Service Default feature works with Service Profiles to help Digital Dispatch automatically select the Service Profile most suited to the call. The selection is based on information either entered manually into the "Call Taking" tab or captured automatically from the D/2000 to populate in the "Call Taking" tab. The suggested profile for a call is made using any (or all) of the following user-defined criteria: Agency, Club, Contract Station ID, Member Type, Bill To, Clearing Code and Trouble Code. On the "Setup" tab, click Call Taking Setup > Service Defaults.
The Service Profile attached to the call (see first bullet) now displays in the "Call Taking" tab as a list box item. This list box makes available all current Service Profiles allowing the user to see or change the profile (and attached services) applied to the call.
A button has been added in the "Call Taking" tab that, when clicked, will suggest the best Service Profile for a manually entered call based on the call information input so far.
Billed Distance is now broken out separately from Actual Distance on the "Call Taking" tab. This was done because, in the case of certain calls, the two may be different (due to billing mileage based on a pre-determined fixed location rather than actual truck location, etc.). Changing the Contract Distance on the "Call Taking" tab will directly affect the mileage-based charges in the Bill To section of the tab.
On the "Call Taking" tab, the call�s ZIP code label now displays in blue if it has been defined as a required field on the "Setup" tab by clicking Dispatch Setup > Options > the "Required Fields" tab.
Entry of Canadian Postal Codes is now allowed.
The AAA CPMS Final Reconciliation posting to CDBWin now uses the Bill To ID from the call being reconciled instead of the contract station�s default Bill To ID for improved billing relevance. Additionally, calls on the CPMS Final Reconciliation report that are not found in Digital Dispatch are now treated as "No Open Charge" calls.
Club Call # has been added to the Dispatch Cleared Calls window. On the "Dispatch" tab, click Cleared Calls.
The "Storage" tab no longer allows storage records to be marked as "Invoice Printed" if the status in the Release Info section of the tab is set to Suspense. Therefore, a release status besides Suspense must be selected before printing the final storage invoice and releasing the vehicle is allowed. This ensures a valid vehicle release and the prevention of mistakenly "locked down" storage records.
The Bill To report now includes the call�s Receipt #. On the "Reports" tab, click Bill To.
Calls that have no truck assigned to them are now included on the Call Services report. In addition, this report now includes the call�s Receipt #. On the "Reports" tab, click Call Services.
The Dispatch Log now displays the entire VIN #. On the "Reports" tab, click Dispatch Log.
Club Call Quick Entry report now includes Quantity, Amount, $ Collected and Canceled/Not Cancelled status for line items. In addition, grand totals for $ Collected and Charges are included at the bottom of the report. On the "Setup" tab, click Club Call Quick Entry > select a call > the Report icon.
Areas setup now allows for entry of area names up to 25 characters long. On the "Setup" tab, click Location Setup > Areas.

Version 1.4.2 - 1/7/2007

Current GPS truck locations for @Road devices are now polled every two minutes.
In the "Dispatch" tab, the dispatching truck/driver menu now has more room for the driver's name.
Restrictions have been added for deleting invoices. On the "Setup" tab, click Security Setup > Restrictions > the "Group" tab and scroll down to Storage, Delete.
The Comments report can now be filtered by Contract Station ID (on the "Reports" tab, click Comments).
The Elapsed Times report filter now includes an Include Canceled Calls? check box (on the "Reports" menu, click Elapsed Times).
The License # column on the Agency report has been widened to display longer license plate numbers (on the "Reports" menu, click Agency > View or Print).
Taxes are now included in the Bill To report totals (on the "Reports" menu, click Bill To > View or Print).
A different default Bill To or Default Service may now be specified based on the agency (Club ID) for a AAA call. First make sure the desired club types are mapped to an agency (on the "Setup" tab, click Messages Setup Options > the "D/2000" tab > Mappings > the "Club Types" tab). Next, select Agency Defaults for each desired contract station and set up the new Default Service and Bill To for each agency (on the "Setup" tab, click Messages Setup Options > the "D/2000" tab > Contract Stations > Agency Defaults). If these combo boxes are left blank, the normal Default Service and Bill To for D/2000 calls are used.
Driver IDs that are provided by the D/2000 may now be ignored. On the "Setup" tab, click Messages Setup Options > the "D/2000" tab and click the Ignore driver ID (line-up #) from D/2000? check box. This is for users that have trucks without Club MDTs in them, in those cases when the Club is changing driver line-up numbers every day without notifying them and the # in Digital Dispatch�s driver setup feature is not being used.
The ezLien export now exports the vehicle value amount instead of the cost of the lien (on the "Setup" tab, click Storage Setup (Liens) > the "Lien Export" tab).

Version 1.4.1 - 11/28/2006

Added filter to "New Messages" tab that allows user to control the message display using specific criteria (for example, Cleared Calls, Canceled Calls, etc.).
Added Tax check box to the "Call Taking" tab. Selecting the check box permits taxes to be applied on a per call basis (driven by rules for taxing items as set in the Department Setup feature of CDBWin). Clearing the check box turns off taxes in Digital Dispatch on normally taxable items, a feature useful for resale customers or government agencies exempt from sales tax.
A Comments setup feature is now available (on the "Setup" tab, click Call Taking Setup > Comments). Comments typed here can be recalled from the Comments box of the "Call Taking" tab by typing the first few characters of the comment.
Added a $ Collected column in the "Dispatch" tab that displays the dollar amount to be collected for each call. When the $ Collected amount for a call in this read-only text box is greater than 0, the Club Call # displays in green.
RAP calls are now identified with a label ("RAP") that appears next to the Club Call # box on the "Call Taking" tab. A RAP check box to identify RAP calls has been added to the "Dispatch" tab, where the Club Call # now displays in red for RAP calls.
Digital Dispatch now processes those D/2000 call numbers with two different contract stations as two different calls. This allows contractors who have more than one contract station ID to record the movement of D/2000 calls from one station to another. The first stored record in Digital Dispatch is for the portion run by the first contract station. The second stored record is for the contract station that finished the call. (Typically the first call will be canceled when movement to the second occurs, though it can be "un-cancelled" if the first contract station ID did enough work on the call to warrant partial payment.)
Added the ability to map D/2000 RAP clubs to agencies in Digital Dispatch allowing the dispatcher to know for which RAP club (agency) the call is being run. To set up this feature, first create agencies for each appropriate RAP club (on the "Setup" tab, click Call Taking Setup > Agencies). Next, map the desired RAP clubs to the appropriate agencies (on the "Setup" tab, click Messages Setup > Options > D/2000 > Mappings > Club Types). When a new D/2000 RAP call comes in, the Agency field will populate based on these mappings. The Agency field is then displayed on the "Call Taking" and "Dispatch" tabs.
Digital Dispatch now processes D/2000 calls when the call is cleared, based on the clearing code provided. This is useful in cases where a clearing code standing for a partial rate (those cases where only part of the service was provided) is appropriate. The required partial services must first be set up in CDBWin (on the Setup menu, click Service). Next, in Digital Dispatch, on the "Setup" tab, click Messages Setup > Options > D/2000 > Contract Stations. In the continuous list, place the cursor on the appropriate contract station line and click Clearing Code Defaults. Select a clearing code that stands for a partial base rate. Select the corresponding service (one you created with the appropriate partial base rate). When a call is cleared using the clearing code in question, the default service will be replaced with the new (partial base rate) default service. This functionality requires that the partial base rate clearing codes first be mapped properly, usually during initial D/2000 setup. (On the "Setup" tab, click Messages Setup > Options > D/2000> Mappings > Clearing Codes.)
The Print Call Info and Invoice reports, printed from the "Call Taking" tab, now include the Bill To customer's state and ZIP code.
Added Make, Model, Year and Color columns to the "Dispatch" tab.
A reason code is now required when un-dispatching a D/2000 call. In addition, if no reason code is provided, the call will not be un-dispatched in Digital Dispatch.
The user now has the option to apply a D/2000 Update code when clearing a D/2000 call.
Added a D/2000 code and default mapping for premium customer types so that premium members can be identified as such. The note, "Premium Member," is added to the driver memo.
The user may now specify a default update code for Tow Destination changes on D/2000 calls (Setup > Messages Setup > Options > D/2000 > Default Update Code).
Cell ID on Employee Setup (in the "Setup" tab) has been expanded to 20 characters.
Added Vehicle Makes and Vehicle Models under Call Taking Setup on the "Setup" tab.
Added Locations under Location Setup on the "Setup" tab.
The Call Services report no longer includes canceled calls, therefore canceled calls no longer erroneously increase the service $ totals on the report.
Added $ Collected column to the Bill To report.
The vehicle count on the Lot Inventory report now includes vehicles with a blank license plate number.
Added Driver filter and One driver per page check box to the Hours On-Call report (on the "Schedule" tab, click Hours On-Call).
The On-Call report view now displays line-up numbers up to 6 digits long (on the "Schedule" tab, click On-Call > View).

Version 1.4.0 - 6/8/2006

Online help has been completely revised and upgraded. All features are now covered in up-to-date detail with accompanying illustrations. Table of Contents and F1 context-sensitivity are included.
Clicking Print on the "Call Taking" tab displays two options, Call Info and Invoice. Call Info is the report that users of previous Digital Dispatch versions got when they clicked Print. It is essentially a printed display of the call record. Invoice, which is new, is similar to the Call Info report, but removes all comments entered through the tab and displays the title, "Invoice" at the top, making it more suitable for the customer's review.
The "services provided" section of the "Call Taking" tab and the Edit Service Line Items window that is accessed by clicking 10-98 on the "Dispatch" tab, now include a Service Totals button. This button displays a list of services for the current call and provides an itemized tax total for each. Select the service or services desired to see a dollar total. Transfer the selected amount to $ Collected with the click of a button.
The Google Map to Destination functions that are part of Digital Dispatch's GPS Locator (accessed by clicking the globe icon on the "Call Taking" and Dispatch" tabs), can now read D/2000 destinations that include ~ and @ characters when such destinations are pasted into the Internet browser address bar.
When AAA calls are undispatched, the user is prompted for a reason code. Previously this prompt displayed when the call was dispatched to a new driver. At the time the call is undispatched, it is placed back in spot status on the D/2000.
A T-Code filter has been added to the Bill To report, so calls and the amount charged on them can be quickly audited by trouble code (on the "Reports" tab, click Bill To).
Billed services preview and reprint reports (on the "Reports" tab, click View Invoice, Print Invoice [Final], or Reprint Invoices), can now be filtered by Date In and Receipt # in addition to Call #.
Added an interval setting to the Time Taken report (on the "Reports" tab, click Time Taken), that allows the user to change the time increments (in minutes) for each displayed column. For example, 10 would result in report columns representing minute increments of 0-10, 11-20, 21-30, etc., while the number 20 would result in columns representing minute increments of 0-20, 21-40, 41-60, etc.
Double-clicking or pressing F4 in the Storage Lot box on the "Storage" tab results in a display of the Storage Lots Maintenance window (which is also available from the "Setup" tab).
Calls dispatched by AAA from the D/2000 now include the Driver ID. This helps keep accurate track of driver assignments when drivers change trucks and a "live" dispatcher is unavailable (as in the case when the tower's offices are closed). This feature functions on trucks equipped with MDTs.
When a call is cleared by a driver in a truck equipped with the D/2000, the clearing code will be sent to Digital Dispatch where it will appear automatically in the appropriate call record on the "Call Taking" tab. This is a convenient alternative to the dispatcher having to remember, at the appropriate time, to make the effort to select the clearing code from a list box on the "Call Taking" tab.
D/2000 codes can now be requested from the new D/2000 interface. On the "Setup" tab, click Setup > Message Options > D/2000 > Mappings > Request Codes. Once this button is pressed, the D/2000 codes will be transferred to Digital Dispatch.
Text messages sent to Teletrac terminals can now contain up to 200 characters of text instead of 98 characters, the previous limit.
The Club Tag Reconciliation Import feature (on the "Setup" tab, click Club Tag Reconciliation > Import) now has a check box that allows or prevents adding missing calls to Digital Dispatch (Add missing calls). If the accompanying check box, Reconcile CDBWin A/R is selected, Add missing calls is automatically disabled to prevent the double-posting of call $ amounts. Without this disabling, missing calls added to Digital Dispatch would get posted to CDBWin even though Reconcile CDBWin A/R adds the missing call amount to the Overpaid department as specified by the user, thus resulting in the $ amount for the missing calls being added twice to the Bill To customer's account .

Version 1.3.9 - 3/6/2006

Online help has been upgraded, including updated, expanded coverage of the "Maintenance" tab.
The Clearing Code list boxes in the "Call Taking" tab and the 10-98 button of the "Dispatch" tab now display the code itself in addition to its Description.
In the Employee Setup feature of the "Setup" tab, a Cell ID box has been added to accommodate Nextel-style phone ID numbers.
Calls that have been taken but not dispatched within an acceptable time frame are now flagged by Digital Dispatch (on the "Dispatch" tab, the Time In turns red). To set this time frame, on the "Setup" tab, click Dispatch Setup Options > Undispatched Call Alert Time (min). The default is 5 minutes.
A "GPS" tab has been added where Shop latitude and Shop longitude can be typed into Digital Dispatch (on the "Setup" tab, click Dispatch Setup Options > GPS). This is used to enter the location of the towing business, which can then be used to calculate the miles to GPS-enabled trucks displaying in the Current Line-up list box of the "Dispatch" tab. This is done using the following feature.
Digital Dispatch now has the capability to allow, in the "Call Taking" and "Dispatch" tabs, the copying to the local machine's clipboard of the location of a GPS-enabled truck (in Google Maps URL format). This can then be pasted into the address bar of a Web browser on the user's local machine to perform one of six Google Maps-based locator functions. Highlight the desired truck record, click any of several new buttons displaying a globe and from the displayed list select one of the following:
- Directions from Truck to Location
- Directions from Truck to Destination
- Directions from Location to Destination
- Goto Truck
- Goto Location
- Goto Destination
For this clear graphic representation of location to function correctly, the truck must have a GPS unit and information must be sent and processed by Digital Dispatch. The more complete the address, city and state information for the truck, the more precise the results.
On the "Dispatch" tab, selecting a truck from the Driver Line Up list box automatically copies a Google Maps URL to the clipboard for the last known longitude/latitude of the selected truck (this is like choosing the "Go to Truck" option for a truck on a call).
Added Send New Comments to Driver feature (on the "Setup" tab, click Messages Setup Options > D/2000 > Send New Comments to Driver). If this check box is selected, Digital Dispatch sends comments added to the call to the driver until it has been cleared. If it is left unchecked, the comments are not sent.
Added Send Service Information to D/2000 feature (on the "Setup" tab, click Messages Setup Options > D/2000 > Send Service Information to D/2000). If this check box is selected, Digital Dispatch sends a services provided message to the D/2000 when a call is cleared. If it is left unchecked, the information is not sent.
Added Qty Free box to Services Mappings (on the "Setup" tab, click Messages Setup Options > D/2000 > Mappings > Services). This feature defines the unit quantity that is treated as free for specific services on the D/2000. The Club is not billed for this quantity of services.
The Calls From date range on the "Call Taking" tab now allows the entry of invalid date ranges, those with a begin date greater than the end date or an end date greater than the begin date.
Drivers that have multiple e-mail addresses assigned for Send Method (through the Employee Setup part of the "Setup" tab for drivers and through the Trucks feature of the "Setup" tab for trucks) can now be identified correctly by and send status updates successfully to Digital Dispatch for appropriate processing.
The Elapsed Times report now filters by Agency (on the "Reports" tab, click Elapsed Times).
The user can now select whether Canceled Calls are included on the Bill To report (on the "Reports" tab, click Bill To).
Messages over 1,000 messages old are now purged from the "New Messages" tab to improve system performance.

Version 1.3.8 - 01/17/2006

All new D/2000 comments can now be e-mailed to a driver. Select the Setup tab, Message Options, D/2000, Send New Comments to Driver. Once this is done, the updated call information that is placed in the Comments box of the Call Taking tab will be e-mailed to the driver along with the call # and club call #. This ensures the driver will not miss any comments related to the call, even when there is no dispatcher in the office to communicate them.
Cash or credit card amounts collected by the driver and received from the D/2000 now display in the Cash Collected box of the Call Taking tab. This helps clearly differentiate the customer pay from what needs to be billed to the AAA account.
An ending date has been added to the Call Taking tab, giving the user the ability to view calls that fall between a particular date range. Leaving the Ending Date box blank shows all calls subsequent to the Beginning Date. If the Beginning Date and Ending Date boxes are filled and left unchanged over a period of time, the date range will remain constant, but will advance one day for each elapsed calendar day. For example, if on 1/17/2006 the date range is set from 1/10/2006 to 1/17/2006, on the next calendar day, 1/18/2006, the day range will automatically display from 1/11/2006 to 1/18/2006.
On the Call Taking tab, entering an Appointment time with no date (time only) will default to the Date In of the call.
Boxes for Location and Destination ZIP Code have been re-added to the Call Taking tab.
For added convenience, the Location Maintenance feature on the Call Taking tab, (accessed by double-clicking or pressing F4 in either the Location or Destination boxes) contains a button that allows you to Add Current Location and a button that allows you to Add Current Destination (as displayed in the Call Taking tab) right into the Locations Maintenance list.
In an effort to better synchronize information between Digital Dispatch and the D/2000:
- On the Dispatch tab, selecting a call and clicking Un10-97 (removing it from "On Location" status) places the call into Dispatched status on the D/2000.
- On the Dispatch tab, selecting a call and clicking UnDispatch places the call into Spot status on the D/2000.
- On the Dispatch tab, changing a driver updates the truck and driver assignment on the D/2000 (for versions that can support it).
On the Dispatch tab, the Time In for calls reaching 10-8 (in route) status within the current Unserviced Call Alert Time, displays in red. To set Unserviced Call Alert Time, on the Setup tab, click Dispatch Options, and type in an Unserviced Call Alert Time in minutes (the default is 10).
The call Receipt #, if one exists for the call, now posts into the PO # field of the CDBWin sales transaction window (on the Daily Work menu, click Sales/Receivables, Sales tab) if there is no PO # for the call. If no Receipt # or PO # is available for the call, the Club Station ID will post into this field. If there is no Club Station ID available, the field is left blank on the sales record.
The sort options Status and Bill To have been added to the Storage Out report (on the Reports tab, click Storage Out and select from the Sort Order drop-down list).
The sort criteria Trouble Code has been added to the Call Comments report (on the Reports tab, click Comments, and select from the T-Code drop-down list). IN addition, this report now allows the user to see any battery serial # information they typed in the comments for AAA club transactions.
Added Bill To, PO# and Cash Collected fields to the Call Services report (on the Reports tab, click Call Services). Also added the following sort criteria: Truck, Driver and Bill To. One other sort criteria, the Cash Calls only?
Added Call Location and Destination fields to the Club Tag Reconciliation report (on the Reports tab, click Club Tag Reconciliation).

Version 1.3.7 - 08/11/2005

Call taker can now enter the amount of money a driver collects from a customer on club calls (the portion of the call the club will not pay for). When this call is posted to CDBWin the $ Collected portion will post over as cash and the rest of the call will be posted to the Bill To as a charge.
Call # and club call # are now displayed in red to make them stand out more.
A DEL message from the D/2000 now cancels the call by default since the call was moved to a different contractor. The Cancel line in New Messages still shows up for notification purposes.
Added an option for a consolidated dispatching screen where all open calls are listed together. The new format and the old three section format can be switched between by going to Setup, Dispatch Setup, Options, Use Consolidated Dispatching Screen.

Version 1.3.6 - 07/27/2005

Added option to the Setup tab, the Messages Setup group box, Options, the D/2000 tab to use the time a new call is sent to Digital Dispatch for the Date In instead of the time the AAA dispatcher received the call.
Vehicle year from D/2000 is now imported as 4 digits instead of 2.
Added Caller Name to all three sections of the Dispatch tab.
Call PO # is now placed in the CDBWin Sale's PO # box. If the call PO # is blank, then the Contract Station ID is placed in the PO # box on the sale.
Sorting by the Truck column on the Not Dispatched section of the Dispatch tab no longer prevents the user from selecting a truck on a call.
Can now type up to 255 characters in driver e-mail address. This is useful when you want to send messages to multiple e-mail addresses (separate each e-mail address with a semi-colon [;]).
Can now put a driver on storage line items which will post over to CDBWin Sale's line items for commission purposes.
Calls that were printed on an invoice with one Bill To ID and are later changed will now continue to show up on reprinted invoices for the Bill To ID for which they were originally printed.
Added list of agencies that drivers are restricted from running calls for at the bottom of the Schedule (click the Schedule tab, View Schedule) and On-Call Schedule (click the Schedule tab, On-Call).
Added Clearing Codes report that shows how many calls were cleared with which clearing codes for each day.
Added the Clearing Code, Bill To, Make, Model, Canceled and Not Canceled calls criteria boxes to Dispatch Log Report window.
Added Date, Call #, Receipt # and Bill To sorting options to Dispatch Log Report window.
Added Call #, Club Call # and Date In sorting options to Locations Report window.
Added the Driver criteria list box to Club Report window.
Added Call #, Club Call # and Date In sorting options to Club Report window.
Added % line for each column on Time Taken report.
Added the Bill To, Driver, Make and Model criteria list boxes to Agency Report window.
Added Lic # and VIN to Agency report (report is now in landscape mode to make room for new columns).
Added the Driver, Make, and Model criteria list boxes to Bill To Report window.
Added the Driver and Bill To criteria list boxes to Elapsed Times Report window.
Added the Totals Only check box to Elapsed Times Report window.
Elapsed Times report no longer excludes calls with a driver who is not currently in a truck. The truck the driver was in when the call was run is now shown instead.
When an appointment call is dispatched, the Date In box is now set to the same date/time as the Dispatched box as long as the Date In value is less than the Appointment date/time. This way the Elapse time box on the Dispatch tab does not show a huge number because several days have passed since the appointment was made and when the call is posted to CDBWin it will post with the date the call was dispatched instead of the date when the appointment was made.
The Cancel, UnDispatch and Un10-97 buttons no longer need to be double-clicked to perform the action. They now pop up a confirmation box after a single click.
Added business name on Appointments report.
Call Comments report now lists comments in chronological order for more logical reading.
Standard report header with site information now shows up on Lien Letter like all the other reports.
Added Vehicle Pick Up Location, Vehicle Pick Up Cross Street, Vehicle Pick Up City, Vehicle Pick Up State, Destination Location, Destination Cross Street, Destination City, Destination State, and Lien Completion Date as values that can be placed in Lien Letter.
Added user defined text (the Setup tab, Storage Setup group box, Options) above signature on Storage Invoice to certify the person signing the invoice is authorized to take possession of the vehicle. Also added room for the customer to date their signature on the invoice.
Instead of specifying how many days to show on the Call Taking tab, the user can now enter a date to show all calls since a date. Internally the number of days between the date specified and the current date is saved so each day the Calls Since date will increment by one.
Bill To can now be set up as a required box for dispatching.
Extended amount of service line items is now always rounded to 2 decimal places so there is not a difference of a penny or two between Digital Dispatch and CDBWin.
Users can now set up the number of hours by which to adjust their timestamps from the Setup tab, the Dispatch Setup group box, Options (only needed for new customer setups).
Added option to add new call comments from external sources to the New Messages tab (go to the New Messages tab, Settings to enable this option).
New call comments are now sent to the D/2000 for the entire day the call is cleared instead of only for an hour after the call is cleared.
Added a Member Type list box to the Call Taking tab which can also be added to the information sent to a driver using e-mail. Known AAA types are setup by default (Plus, RV and Tow Rider).
Can now map Digital Dispatch services to D/2000 service codes so the service information can be sent to the D/2000 when a call is cleared (the Setup tab, the Messages Setup group box, Options, the D/2000 tab, Mappings, the Services tab).
Added option to not send a 10-98 (clear) to the D/2000 on RAP calls (it defaults to do not send) since most clubs want to clear RAP calls themselves instead of the tower.
Now processes truck GPS messages received from D/2000 interface. (Kit 81 or better needed).
Now populates Area list box on the Call Taking tab with D/2000 location code.
Can now receive trouble code changes from the D/2000.

Version 1.3.5 - 12/16/2004

Now properly convert date/time of incoming E-mails that don�t have the hours from GMT in the date and have just the text time zone description (like PST, EST, GMT). This has been seen in newer Nextel phones.
Added clearing codes for calls. Existing D/2000 customers get all the D/2000 clearing codes by default. Clearing codes can be added/edited/deleted from Maintenance, Clearing Codes.
Added a feature where a list of agencies that a driver is not allowed to run calls for can be added to a driver on the Maintenance tab. If a dispatcher tries to dispatch a call with an agency on it that the driver isn�t allowed to run calls for, the dispatcher will be notified by the system to pick a different driver. Also in Maintenance, Agencies a new check has been added to specify which agencies should be defaulted to restricted for any new drivers that are added in the future.
Non D/2000 calls no longer prompt for a reason why they are being re-dispatched to a second driver.
Added Contract Station ID field to all three sections on the Dispatching tab.
Added Reports, Comments which shows calls and all their comments for a date range and driver or truck.
When a call is canceled from the D/2000, a cancel message is sent to the driver's MDT/e-mail device so the driver knows to stop working on the call.
Added an Assign button to the Dispatch tab that lets the system know you want to associate a driver with a call. Currently they only thing this does is notify the D/2000 that a truck has been assigned to a call without actually dispatching the call to the driver yet.
Added Copy button on Call Taking tab that will copy the common information from the current call to a new call.
When sending messages longer than 98 characters to a Teletrac eClient unit, Digital Dispatch now sends multiple messages of length 98 until all data is sent.
When an assignment message (AS) is received from the D/2000, Digital Dispatch will now put the truck/driver on the call.

Version 1.3.4 - 11/19/2004

Now prevent setting up drivers from selecting E-Mail in Send Method box and leaving their E-Mail box clear.
Added more room to Call Back # on Call Taking tab so the user can type an extension if necessary. The extension part is now populated from incoming D/2000 call when the information is provided.
Mapping of D/2000 trouble codes for new setups is now more automated.
Call Comments should no longer be saved and locked out while the user is in the middle of typing the comment.
AAA reconciliation import now ignores calls with Suspend Indication Y.
Added an option to leave the default area code blank on the Call Taking tab, in the Call Back # box. To set, click the Maintenance tab, Dispatching, and clear the Default Area Code box.
Added interface to USAC.
Added Location and Destination Cross Street boxes to the Call Taking tab.
Added the Always expense entire original call when posting? check box to the Maintenance tab, Storage. When this check box is selected, the entire original call amount will always be added to bad debt and a new sale for the entire storage amount will be created to the setup storage departments. This way if tax needs to be collected on the storage total (such as in Nevada), the storage and posted amounts will always stay equal to each other.
If Miles to Call and Tow Miles are returned from D/2000, Digital Dispatch now places those values in the truck odometer readings.
Added edit restrictions for Call Taking, Dispatching and Storage tabs. Turning this option off for a user/group prevents them from editing any information on these tabs.

Version 1.3.3 - 10/19/2004

Canceling a D/2000 call now gives the user a list of clearing codes to choose from instead of update codes.
Double-clicking a Call # to go to a call from the Dispatching or New Messages tabs should now be more reliable when there are a lot of records on the Call Taking tab.
Added a Cleared Calls button on the Dispatching tab that shows all the current days that have gone 10-98 by default.
Added Club Station ID criteria to Club, Club Extras, Graphs, Elapsed Times, and Time Taken reports.
When last truck locations are updated by a driver going 10-97 or 10-98 on a call, the last GPS coordinates are no longer overwritten with 0's.
Added F1 help for New Messages window which describes all the possible message types.

Version 1.3.2 - 10/12/2004

Added Truck # to the New Messages window.
If a user is not allowed to edit timestamps on Call Taking, we now allow them to set the timestamp of a blank 10-8, 10-97, 10-99 or 10-98 field if the field is blank and no 10-98 time has been set yet.
Elapsed Time report nows shows time in hour:minute format instead of minutes or hours with a decimal. Also added average times to report.
When a driver adds comments to a call using e-mail, we end the comment on the first blank line. That way we can exclude any quoted reply text from being saved in the comment.
Added Call Back # to all three sections of Dispatching tab.
Added Settings to New Messages screen that allows each user to customize or turn off the sound for the New Call alert.
Del key will now delete the highlighted lines in the New Messages screen.
A message describing which truck a driver switched to is added the New Messages if the driver sends an e-mail telling the system he changed trucks.
Added a New Messages tab that shows how many messages are currently pending in the New Messages screen since that screen sometimes gets hidden behind the main screen.
Can now edit trucks and their last known location from the Dispatching tab by selecting the truck from the Current Line-up field and double clicking or pressing F4 in that field.
Added Driver sort order option to Bill To report.

Version 1.3.1 - 9/28/2004

Calls dispatched from the D/2000 side will now send an e-mail to the driver.
Multiple AAA contract stations can now be run out of a single Digital Dispatch site. Each contract station has its own Station ID, Default Service and Default Bill To. Setup can be done by going to the Maintenance tab, Messaging, the D/2000 tab, Contract Stations or the Maintenance tab, Club Call Quick Entry, Import, Contract Stations.
Added RV and Tow membership indicators to incoming D/2000 calls.
Fixed order of multiple comments from D/2000.
Now allow user to edit last known truck location from the Maintenance tab, Trucks.
Multiple drivers can now be assigned to the same truck. This is not recommended when using D/2000 because it only uses trucks but Digital Dispatch will try to choose a driver currently scheduled to work over one who is not scheduled.
Added incoming e-mail mapping that will allow a driver to send an e-mail to Digital Dispatch to change the truck they are currently in. Click the Maintenance tab, Messaging, the E-Mail tab, Actions. In the Response box, type Truck. In the same record's Action box, type Change Truck. Have the driver send an e-mail where the body of the message has Truck 1234 to change the truck assignment to truck 1234.
Added PTA columns to the Dispatching tab's Not Dispatched and Dispatched sections.
A change in tow location or destination from the D/2000 will now add a location changed message to the New Messages box.
Added Lien Letter report to the Storage tab. The Lien Letter text can be edited from the Maintenance tab, Liens.

Version 1.3.0 - 9/13/2004

Trouble codes on Dispatching tab now show up within a second or two.
Added Driver Cell Phone # to Schedule, View Schedule report.
Removed pager settings (Send Method, Modem) from Driver Maintenance since everyone who was using this method is using e-mail now.
Added Show inactive drivers check box in Driver Maintenance and now show only active drivers by default.
Can now edit CDBWin customer Remark from Digital Dispatch. Click binoculars next to Bill to, select customer from list and click Edit to edit the Remark box.
Added box to Reports tab so that the user can quickly enter a beginning or ending date using the keyboard.
Added Locations report to the Reports tab. This new report shows the pickup and destination location for each call in a date range with the ability to limit calls by pickup or destination city.
Made sure the Bill To box is in each section of the Dispatching tab.
Appointment calls now show as green in the Dispatched section of the Dispatching tab. They also show up in the Dispatched section the appropriate # of minutes before the appointment if someone has already been assigned to the call.
User defined box names (CTRL+E while in box for Setup level users) now show up in the column headings of the three sections of the Dispatching tab. The Un10-97 button can also be changed now.
Added option to Maintenance, Dispatching, Settings to determine if non-charge customers should show up in the Bill To drop-down.
If the user does an Undispatch or Un10-97 of a call from the Dispatch tab, an audit comment will be added to the Audit trail of a call.
Double clicking the 10-9, 10-97, 10-99, or 10-98 boxes on the Call Taking tab will now perform the same function as clicking those buttons on the Dispatch tab.
Now show the Business Name of the selected Bill To on all the Dispatch tab sections.
Added magnify glass button above all three sections on Dispatch tab that maximizes/restores the section just like double clicking does.
Added restrictions for Maintenance, Locations and Trouble Codes.
Now save last sort order and last filter (if check Maintenance, Dispatching, Save Dispatching Tab Filters) for each Dispatching section on a per user basis.
Added restrictions for Call Taking: Add New Call, Change Truck/Driver, and Edit 1098ed Call.
PC will now beep when a new call from the D/2000 comes in.

Version 1.2.6 - 6/21/2004

In Maintenance, Post to CDB, Setup, added bad debt vendor ID which will be placed on bad debt paidouts in CDBWin. Leave blank for no Vendor ID on these paidouts.
In Maintenance, Post to CDB, Setup, the Storage posting account department/expense setup is now based on which Storage Lot the Storage came from.
Now populate any empty days in the next weeks Schedule when Digital Dispatch is started instead of only when the user goes into the On-Call screen on the Schedule tab.
Increased width of quantity total on Call Services report so it can show numbers greater than 99.
Users can now setup a list of common locations and destinations and then pick from these on the Call Taking tab. Maintenance, Locations allows the user to setup new locations and also generate new locations based on common locations/destinations in their current list of calls.
Added Trouble Codes button to Maintenance tab.
Reports now default to 100% instead of Fit since Fit results in the report being too small to be readable causing the user to always click on the report to make it 100%.
Typing an unknown Truck number now pops up Truck Maintenance instead of adding it in the background which resulted in a lot of mistyped trucks being set up.
Added a total for Storage that shows how much the generated charges were for those people who want to send the uncollected amount for auctioned/junked vehicles off to a collection agency.
Incoming D/2000 calls that are marked as "Cash Calls" will now select the Do Not Charge check box on the call and will put a CASH CALL comment in the Driver Memo box.
Now ignore "clear call #" text messages that come over from D/2000 every time a driver clears a call.
Made changes for D/2000 Remote Kit 79R4 and above (must go to Maintenance, Messaging, D/2000, and select the Kit 79R4 or better check box).

Can now send Comments to the D/2000 that are longer than 60 characters (250 characters max).
Use new Driver ID tag so there is less chance of Drivers being assigned to the wrong call because someone had changed trucks.
Now add callback information (code and minutes) to Driver Memo on call.

Version 1.2.5 - 2/12/2004

Added Bad Debt Vendor so when posting Storage invoices that generate bad debt to CDBWin, the paidout that is created can now have a vendor assigned to it by default fro tracking purposes.
Call timestamps generated from incoming e-mails is no longer 1 hour ahead when not in daylight savings time.
Calls report can now properly show a Call Count over 10000.
D/2000 Contract Station ID can now handle alphanumeric values instead of just numeric values.
Now take taxes into account when posting Storage over to CDBWin.

Version 1.2.4 - 12/23/2003

Fixed error message when doing Pay Now Tow Later and the first storage record had not been released yet.
Added option for AAA users to add a service to imported club calls based on the trouble codes of the call. If there is no service in CDBWin with the same ID as the trouble code then the default service is still used.
Added Location/Destination City and State boxes as available boxes on Dispatching tab.
Added CallBackAreaCode to the list of fields from Maintenance, Messaging, Send Call Info that can be sent to a driver when a call is dispatched.
Prepend "From StationID: " to each text message sent to the D/2000 because the D/2000 is always saying the message is from other third-party program.
No longer post $0.00 calls to CDBWin but still mark them as posted.

Version 1.2.3 - 11/18/2003

Can now reconcile A/R in CDBWin from AAA Final Statement web page. Requires CDBWin 7.3.6.
Better handle incoming e-mails from Drivers that have unexpected characters in the reply.
No longer include storage records with a date out on the Auction report.
No longer set status update times from D/2000 on calls that already have a time set.

Version 1.2.2 - 10/23/2003

Added Time In and 10-98 times to Driver Call Times report.
Added Agency Sort Order and Subtotal to Storage Out report.
Moved Appointments report to Reports tab with all the other reports.
Now automatically map D/2000 trouble codes and truck types based on descriptions and prevent user from adding multiple records that use the same key value.
Added Customer ID criteria to Truck Miles report.
Finished TeletracTransfer program that allows Digital Dispatch to use the Teletrac eClient interface.
Added Inventory/Labor ID to line items combo box.
Changed "Driver Maintenance" to "Employee Maintenance" and added Employee Type (for Driver, Mechanic, Office).
Added driver Name column to 10-97 and Dispatched sections of the Dispatching tab.
Added driver status to Dispatching, Truck/Driver combo box and added Current Line-up combo box to Dispatching tab.
Added ability to export reports to different formats and to an e-mail address. On reports toolbar and menu File, Output, to File/E-Mail.

Version 1.2.1 - 09/04/2003

Added driver name to New Messages list.
Added option to only send drivers last name initial to D/2000 (this is now the default).
Now add default service to new incoming D/2000 calls
No longer send message to driver or D/2000 when canceling a call from the Call Taking tab.
Added ability to import AAA reconciliation from saved AAA CPMS Final Statement (Detailed Data) web page from Maintenance, Club Tag Reconciliation, Import.
Added support for Teletrac eClient software (requires TeletracTransfer.exe).
No longer pop up New Messages on top of a viewed report.
Added checkbox for Apply Payment To Original Call instead of prompting user when they print the invoice. Storage records with this checked now ignore the original call amount when calculating the storage total.
Added Sent date/time to Sent Messages form.
Sending of changed trouble codes to D/2000 now works.
Now lookup original call amount on Storage invoices until the invoice is marked as printed instead of only when it has a date out.
Now show calls on Call Services report that were assigned a truck that no longer exists.

Version 1.2.0 - 07/22/2003

No longer include canceled calls on Club Tag Reconciliation.
Tabbing out of driver selection combo box on Driver Maintenance no longer causes a different driver to show up.
Update storage totals after deleting a line item.
Added comments to 10-98 screen.
Added Pager # to Driver Maintenance and now send that before cell # to D/2000.
Added view-only Canceled check box to 10-98 window to see if the call has been cancelled or not.
Made new messages form wider so can see more of message.
Added Driver Memo box to 10-98 form so dispatcher can see if member is a Plus member.
Now send club call comments to D/2000 for up to an hour after the call clears.
Can now process calls that don't have a truck or driver assigned to them.
Drivers not assigned to a truck now show up on Graphs report.
Added option to disable lookup of caller information when a name or phone number is entered for a new call on the Call Taking tab.
Remarks just added to a call on Club Tag Reconciliation now show up when printing the report.
Added ability to have a truck setup with an e-mail address to send messages to truck.
Allow editing of miles on Call Taking tab.
Increased size of count field for Driver Call Times report.
Can now edit by miles and added Location and Destination on 10-98 screen.
Added Grand Totals by Services to Call Services report.
Added Driver Criteria to Dispatch Log report.
Now communicate with D/2000 XML interface so AAA club calls can be dispatched from Digital Dispatch.
Now only allow one driver to be assigned to a truck.
Added more informative error message if posting of storage fails because of an unknown labor item.

Version 1.1.8 - 3/11/2003

Will now post Storage invoices where the original call had no Bill To value selected. In this case it is assumed that the original tow was paid cash and as a result the Owed Call Amount on the storage invoice will be 0.
Call Bonuses report no longer includes calls that have dates only (no time) for the Date/Time In, Dispatched, 10-8 and 10-97 fields. That way hand entered calls that only get the date entered don't show up in the midnight time frame.
Added Year (two-digit) selection to Maintenance, Messaging, Send Call Info tab.
Added ability to specify which timestamp to use when running the Dispatch Log report.
Added Truck Maintenance button to Maintenance tab.
Added Delete Record to right-click shortcut menu in windows.
Can now enter and leave Call/Storage Line Items using only the TAB key.
Current Storage Total now updates when you go to a storage record that has not been released or had an invoice printed yet.
Added option in Maintenance, Dispatching, Required Fields to make the TAB key move through the required blue-labled boxes before moving on to the other boxes on the Call Taking tab.
Year label on Call Taking will now turn black if year is not a required box.
Added option to Post to CDB to post calls and storage invoices for only certain customers or for everyone except certain customers.
Added option to Maintenance, Storage to turn off prompt to apply storage payment to original call.
Alt+S on Call Taking tab now takes user to comments section. Can now also TAB out of comments.
Added Dispatching and Call Taking, Delete Comments restrictions to Maintenance, Setup, Restrictions.

Version 1.1.7 - 1/14/2003

Now only prompt for storage payment apply option the first time an invoice is printed.
Added new schedule report that is formatted like the schedule entry screen. Click View Schedule on the On-Call Schedule window to access this report.
No longer allow a Call line item with a null ID to be saved.
Added option to select if the posting should apply the storage payment amount to the original call when an invoice for a storage is printed.
Added a system generated message record to a call (use the Audit feature) when a storage invoice is printed.
Hold Days must now be greater than or equal to 0.
No longer add default payment amount to posted paidouts. The user must pay the paidout using Cash when they are ready to close it.

Version 1.1.6 - 1/6/2002

Added ability to find calls by trouble code on Call Taking tab by using Ctrl-F inside one of the trouble code combo boxes.
Added call count and average $/call to Call Services report.
Added Pay Now/Tow Later button on Storage tab so the user can take a vehicle out of storage and put it right back in. A new call and a new storage are created. This is useful for situations like when the owner pays the fees but gives the title to the towing company because the car is worthless. This way the original amounts can be posted to CDBWin while the car still waits in storage to go to the junk yard.
Added button in Call Comments to show all comments for a call in a bigger window.
Club Tag Reconciliation window now sorted by Call Date and Club Call #.
Now maximize reports and added toolbar to reports.
No longer post $0 sale for Storage records where the amount collected equals the original call amount.
Made font on Lot Inventory report bigger so it is more readable.
Added Storage Lot Spaces report.
After entering a phone number in the Call Taking tab, a selection for any previous vehicle information with the same phone number pops up so the vehicle information can be filled in by selecting the verhicle from the previous calls. The same thing also happens with the caller name if no phone number has been entered yet.
Now store selected agency rate on storage records so if the agency rate changes the amount of existing storage records will not change.
Added ability to specify a row and space that a stored car is located in a storage lot.
Can now sort Current Line-Up on Schedule tab by right clicking in the section.
Now show both trouble code and trouble code description at the same time on the Call Taking tab.
No longer post canceled calls that have line items.
Added State and Zip combo boxes to Storage Release Info
Added Call Area, Club Expire Date, Club Member Number to Maintenance, Messaging, Send Call Info
Lien export destination can now be different for each storage lot.
Added Discount to Call Taking and Storage services.
Added send button to Comments section so the user can send the call comment to a driver.
Added Appointment Date to calls. Calls with an appointment date in the future will not show up in the Dispatching, Not Dispatched window until 45 minutes before the appointment time. The amount of lead time can be changed in Maintenance, Dispatching. Future appointments can be viewed with the new Appointments button on the Dispatching tab.
Added City, State, Zip fields for both Location and Destination address on Call Taking. User can setup their most common cities and states from the Maintenance tab.
Added Lien Completion date to Storage
Comments that are added to a call by the system for auditing purposes are no longer showed in the comments section of Call Taking, Storage or reports. Click the new Audit button on the Call Taking or Storage tabs to see these messages.
The Storage date out can no longer be less than the date in.
Prepare for Auction report is now sorted by Control #.
Added Control # sort option to Lot Inventory and Storage Out reports.
Added up/down option to Ctrl-F find box in vehicle info section of storage records.
Added Date In to storage invoice report.
Must now have a Date Out in order to print a storage invoice.
Release Date is now calculated as followed: DateOut if a date out is specified, Date In + Hold Days if Hold Days does not equal 0, else the current date. 30 Day Hold check box replaces by variable Hold Days field.

Version 1.1.5 - 11/6/2002

Letters entered into VIN box are now always made upper case.
Now include the customer's business name on the Invoice report.
Added the Receipt # to the Dispatch Log report.
Now add a comment to a call when it is canceled.
Now move to a new message after successfully sending a message to a driver from the Messages tab.
Now save last known truck location when a call is 10-97 (use Call Taking Location) and 10-98 (use Call Taking Destination). Show last known location in Driver/Truck selecton in Dispatching, Not Dispatched screen.
Customer Type selection box for Reports, Billed Services now stays on screen until none of the Billed Services reports are available to the current user.
Club Quick Entry and Reconciliation is now sorted by Date/Club Call # again.
Added new Time Taken report to Reports tab.

Version 1.1.4 - 11/1/2002

Show last # days on the Call Taking tab is now saved for each individual user.
Added Call Lookup to Call Taking and Storage. (F6 in Call #/Control# field)
Can now only add a call to storage from the call on the Call Taking tab.
Now add comment to call saying it was stored when the call is placed in Storage.
Added delete button to Storage tab.
Made room for times on date in and date out fields on Storage Out report.
An in progress call that is canceled from the Call Taking tab no longer shows up in bottom two screens on the Dispatching tab.
Added agency field to Dispatching screens.
Made priority calls bold in addition to red on Dispatching screens.
Right click shortcut menu now works on non editable fields in Dispatching screens.
Rearanged buttons on Reports tab.
Calls that don't have all the blue fields filled in show up on Dispatching tab with a blue call #.
All blue fields defined by the user must be filled in before a driver can be assigned to the call so it can be dispatched.
Now allow for user defined refresh interval and required fields to dispatch (blue fields) through Maintenace, Dispatching screen.
When Dispatching tab subforms are refreshed every 30 seconds, the currently selected record remains selected after the refresh.
Added ability to save size and position of columns on Dispatching tab.
Fixed Trouble Code report so multiple canceled calls in one day no longer push the following columns over on the report.
No longer allow non charge customers to be selected for Bill To ID.
Can now search for customers (Bill To IDs) by pressing F6 in Bill To fields.
Added editor for the text that gets sent to drivers when a call is dispatched. Maintenance, Messages, Call Info tab.
Alphanumeric receipt #'s now get placed in the ref # on the call posted to CDBWin.

Version 1.1.3 - 10/10/2002

Default DateIn for storage is now the 10-98 Date/Time of the call instead of the call's DateIn. The time portion is also copied over now.
No longer posts calls to CDBWin that do not have a 10-98 time yet.
Dispatching tab data now refreshes every thirty seconds.
Changing rate information for an Agency on the Storage tab now updates the screen with the new rate and recalculates the storage invoice total.
Now shows each line item from the Call Taking tab on Storage Invoice (instead of just showing the call total).
Expanded information on Storage Lot Inventory report to include current call and storage amounts.
Added ability to only post calls and storage invoices up to a certain date.
Added ability to export liens to ezLien software.
Now handles included taxes and added tax on storage records.
Added Invoice Printed checkbox to the Storage tab so a storage record can be marked as printed without actually printing out on paper.
Fixed some storage posting problems when billing storage to a new customer but didn't make enough money to repay original call.
Double clicking Storage Control # on the Call Taking tab takes you to that storage record.
Double clicking Call # (or Receipt #) on a storage record will take you to that call number.
Placed Storage Control # on the Call Taking tab.
Can now search for storage records by Receipt # using CTRL+F.
Added Canceled flag on Dispatch Log report.
Can no longer edit text of a message that has already been sent.
On Storage tab, if you select a call number that is already on a storage record it will now take you to that record.
Calls placed in storage using the Store button on the Call Taking tab now copies the Agency ID from the call onto the new storage record by default.
Added the Cancel button to 10-98 window on the Dispatching tab.
Added time to Date In and Out boxes on storage records.
Can now add liens using Lien Maintenance.
Added Agency to Storage Lot Inventory report and added it as a sort option.

Version 1.1.2 - 9/9/2002

Added sort options to Truck Call Miles report.
Added Truck # to the Call Taking tab.
Added Storage Out report.
Changed Truck Call Services report to Call Services report and added options to report by truck or driver.
Added report to see what storage records had duplicated call numbers (since we deleted all but the first during the upgrade). Press CTRL+F10 while on a Storage record.
Added posting of storage records in the Post to CDB button on the Maintenance tab.
Added to the Storage tab, Line Items, Bill to ID, Agency Remark and no longer allow multiple storage records to be linked to the same call.
Added the Store button on Call Taking tab to put a call into storage.