A Trusted Name
SSCS has been providing back office software solutions to the c-store, auto repair and fuel wholesaling industries since 1981. Our experience, expertise, industry partnerships and innovative solutions have made us one of the most trusted names in the business.
We provide a full range of services to our customers, including training, installation and customer support. Our software has been purchased by over 5,500 customers and is used to manage approximately 15,000 stores.
Dedicated to the Customer
Our robust growth and success is the result of our team of dedicated professionals. We employ our own staff of developers and quality assurance personnel; training and support technicians; and sales and marketing representatives. Two distinguishing characteristics differentiate us in the market: (1) our management philosophy of treating each customer as though he or she is our only customer; and (2) the ongoing continuity of our management team, the majority of which have been with our business since its earliest days. Our management style is consistent. Our user doesn’t have to worry in which direction we are going because they understand SSCS is moving forward on a strong, steady, consistent path.
Our president and founder Kerry Lugo, is an experienced industry retailer that is also a computer programmer. He has the ability to look at a c-store solution from both a customer’s and developer’s point-of-view. This dual perspective is invaluable, as it helps SSCS bring products to the market faster and ahead of the competition.
Customer Referrals Tell the Story
Another compelling illustration of our success is the fact that 65 percent of our business over the years has been the result of customer referrals. Not only is this an effective method of advertising, but it speaks to the positive reputation we maintain throughout a cross-section of our customer base, from small, single c-store operators, to some of the largest oil companies in the industry. Read about what our customers have to say about us, in their own words, on our Web site’s testimonials page.
Leading products, training and support that understands and serves the needs of the retail and wholesale pertroleum industries contributes to our success, but even that potent combination is of little value unless you treat every customer with respect. We strive to do this every minute of the business day.